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Directory : Business : Telecommunications : Call Centers :

Description



See Also :


  • ACD Call Centers Online Learning Center - Reference site for call centers, including benchmarking, articles, books, tutorials and outsourcing.
  • Call Center Depot - Tools for call center professionals including associations, books, newsletters and consulting services.
  • Call Center News Service - News about inbound and outbound centers, help desks and support operations.
  • Call Center Online Learning Center - A resource center for call center managers, providing tutorials, article index, yellow pages directory and benchmarking studies.
  • Call Center Ops - Focuses on call center operations and provides discussion forums, newsletters, jobs, news, events, and links to related services, along with a directory of products.
  • Call Center Times - Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions.
  • Call Centre News - A fortnightly subscription newsletter designed specifically to cover the fast growing Australian call centre industry.
  • CallCenterGuide.com - Online guide for call center products, services, news and telecommunications links.
  • Callcentres.net - Call center research and supplier directory.
  • CallCentreWorld.Com - Personalized information resource for the call center industry.
  • Confero Call Centres - Mid-size contact center based in the UK which provides outsourced voice and web-based customer support solutions.
  • CRM Xchange - Information on call centers for telemarketing, customer service and teleservices. Includes telephone training, solutions and computer telephony integration.
  • Customer Contact World - News about customer relationship management technologies.
  • Hispanic Teleservices Corporation - Provides call center services for hispanic markets.
  • I.C.C. Private Limited - Provides outsourced customer service and business process management solutions from New York and India.
  • Mosaix (PDS) User Group - Independent user group assisting call center organizations utilizing the Mosaix Predictive Dialing System.
  • Outbound Focus - Free newsletter service for outbound call center professionals worldwide, focusing on responsible dialing practices and their effects on telemarketing.
  • Preferred Solutions - Information and resources for the call center community.
  • Tata Telecom - Provider of Lucent Avaya hardware and software solutions for voice communication services.
  • Telcall Magazine - Australian magazine for the call centre industry, contains information about the latest developments and best practices within the industry.
  • The Call Center Directory - Provides resources for customer care, consulting, employment, and infrastructure.
  • TRI Online - International Call Center providing integrated outsourced Customer Relationship Management.
  • vCustomer Corporation - Provides low cost India based customer relationship management services.
  • VT Consulting - Advisory services for outsourcing opportunities to India for information technology and telecommunication businesses.
  • Search our Wiki for Telecommunications Call Centers - Find more information about this subject by clicking here

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Last update : 2003-03-01 23:31:24

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